Understanding Your Role – Health and Social Care (CSTF-Aligned, Care Certificate Standard 1)

Description

This course is designed for new and existing healthcare staff to build a strong foundation in working effectively within the NHS. Participants will gain a clear understanding of the NHS structure, legal and ethical responsibilities, and their role in delivering high-quality, patient-centred care. The course also focuses on effective communication, health and safety practices, and the importance of professional development and wellbeing for long-term success in the healthcare sector.

Learning Outcomes:
By the end of this course, participants will be able to:

• Understand the NHS Framework: Describe the structure, core values, and key policies of the NHS, and understand your role within it. 
• Adhere to Legal & Ethical Standards: Apply principles of confidentiality, data protection, and ethical practice in daily responsibilities. 
• Enhance Communication Skills: Communicate clearly and professionally with patients, colleagues, and multidisciplinary teams. 
• Prioritise Patient-Centred Care: Deliver compassionate care that respects diversity, promotes inclusion, and meets individual needs. 
• Maintain Health & Safety Standards: Follow health and safety protocols, including infection prevention and control measures. 
• Commit to Professional Development: Understand the importance of continuous learning, reflective practice, and personal wellbeing in sustaining a healthcare career.